Refund policy

30-Day Refund & Return Policy

At Urnsforashesstore ,  your satisfaction is our top priority. If for any reason you are not completely happy with your purchase, we offer a 30-day return and refund policy .

✅ Eligibility for Returns
You may request a return or refund within 30 calendar days of receiving your order, provided the following conditions are met:

The item is unused, undamaged, and in its original packaging.
A valid proof of purchase (order ID or invoice) is provided.
Items must be returned in resalable condition.
Customized, engraved, or personalized items are non-returnable, unless they arrive damaged or defective.
Return requests must be submitted within 30 days from the delivery date.

How to Initiate a Return
To start a return, please contact us through one of the following:
Phone: +919315378563
Email: support@urnsforashesstore.com

Provide your order number, reason for return, and any supporting photos (if applicable). Our support team will guide you through the return process and share the return shipping address.

📦 Return Shipping Address

Urnsforashesstore
ABHILYATH HANDICRAFT PRIVATE LIMITED
13, Taluka Khambhat, Karima Park Society,
Anand, 388620, Khambhat, Gujarat, India
Phone: +919315378563

🚚 Shipping Responsibility
Return shipping costs are the responsibility of the customer, unless the item is defective or a wrong product was sent.

If the product is damaged, defective, or incorrect, we will cover return shipping and provide a prepaid label.

💰 Refunds Process
After we receive and inspect your returned item, we will notify you via email.
If approved, your refund will be processed to the original payment method within 5–7 business days.
Original shipping charges (if any) are non-refundable unless the return is due to our error.

⚠️ Non-Returnable Items
The following items are not eligible for return or refund:
Custom-made, engraved, or personalized urns
Items returned after the 30-day period

🕘 Customer Support
If you need any help with your order, feel free to contact our customer care team:

Phone: +919315378563
Email: support@urnsforashesstore.com

Company Legal Name:

ABHILYATH HANDICRAFT PRIVATE LIMITED
13, TALUKA KHAMBHAT, KARIMA PARK SOCIETY,
Khambhat, Anand, Gujarat, 388620
Phone: +919315378563
Email: support@urnsforashesstore.com

We thank you for shopping with us and for trusting Urnsforashesstore. Our goal is to provide high-quality handcrafted urns with exceptional service and peace of mind.